VP. System Analyst (Cards Issuing & Rewards), Group Technology

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities

The System Analyst is responsible in the end-to-end system capability analysis to support Cards-related applications on the mainframe and open systems platforms. 

• Understand and contribute to the technical solution from design through to code level.
• Work closely with business users in all change requests, analyze and review enhancements for compatibility and adhere to operating guidelines.
• Come up with the solution and estimation for all business requirements and change requests.
• Lead a project & change request team to implement solution that meet business requirements and are in alignment with organization's business objectives.
• Work with vendor on estimations, high level solution, estimations and end to end functional deliveries
• Be a hands-on Manager to guide development team on functional and technical issues
• Modify existing programs when required.
• Ensure project documentation is done up in accordance to bank standards
• Coordinate with internal teams and vendors to resolve application and system functional issues
• Ensure appropriate standards and procedures are adhered to during the development process to support quality deliverables.
• Execute tasks related to project / change request / maintenance request
• Support SIT and UAT issues and queries.
• Work with testing team on the SIT and UAT defects to triage and resolve.
• Work with business on the parameter setup and provide guidance.
• Recommend and execute improvements to processes.
• Partner with testing team to review the test strategy and brief on Business requirements.
• Execute tasks related to project / change request / maintenance request
• Ensure project documentation is done up in accordance to bank standards
• Ensure appropriate standards and procedures are adhered to during the development process to support quality deliverables.
• Troubleshoot, debug and provide production system support

Job Requirements

The ideal candidate will be a dependable and result-oriented System Analyst who can comfortably work in a large development organization in a globally-distributed, dynamic work environment that fosters diversity, teamwork, and collaboration. He/she should be passionate about Technology and have a mindset to be technically hands-on if needed. Well-versed in the latest trends, especially around disruptive technology, and proven record in execution. The ability to work and thrive in high pressure environment is essential. This role will report to the Application Development Team Lead for the technical delivery of strategic projects. Candidates with large scale of Cards Re-platform migration from Vision+ to Cardlink will have an added advantage.

• Bachelor's Degree in Computer Science, Engineering or similar domain.  Related professional/technical qualification will be advantageous although not mandatory 
• More than 12 years’ delivery record in developing and delivering global / regional Cards solutions for a multi-national / regional company with annual budgetary responsibility
• Minimum of 7 years of technology experience with at least 5 years in a System Analyst capacity in the Cards application domain on a mainframe platform.
• Good functional knowledge of cards to design and develop effective / efficient solutions in meeting business requirements
• Good functional knowledge in cards issuing and loyalty and rewards functions
• Experience with large scale Cards migration on Cardlink or cryptography will be advantageous
• Proven experience to project manages a team of developers and vendors in ensuring timely delivery of system enhancement of varying scales
• Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project.
• Concise understanding of the system development life cycle
• Effective people leader with good interpersonal skills.
• Excellent communication skills
• Strong problem-solving skills
• Ability to multi-task and perform well under pressure
• Understands the deliverables and how it relates to strategy, plans and organizes to enable solving of issues in a timely and effective manner
• Communicates clearly and professionally and is a team player with an ability to share ideas and raise concerns for a win win solution
• Effectively applies technical and functional competence with drive, energy and exhibits executional excellence
• Proactively engages in self - development and growing technical and functional competencies

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.

Competencies