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VP, IT Business Partner, Group Infrastructure and Platform Services

Posting Date:  25-Nov-2022

SG, Alexandra

Company:  United Overseas Bank Limited

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.

Job Responsibilities

UOB is conducting a search for a highly qualified VP, IT Business Partner. Reporting to the Head of Service Support, this roles as a IT Business Partner will also ensure delivery of information technology solutions that generate business value and the results are measured and communicated.
Provide overall leadership and ensures alignment across multiple delivery teams; Drive the innovation agenda and the performance of the IT services delivered.


Facilitates Knowledge Management 

  • Rapidly acquires new knowledge on IT solutions and keeps constantly updated of technological opportunities & market trends in his/her field
  • Organizes at his/her level the relevant transmission of the technical and/or project management skills and “know how”


Decode and Influence

  • Clarifies and simplifies technical concepts / solutions to facilitate action and decision making
  • Listens actively to his partners/clients, to decode needs, qualify them properly and transform them in relevant solutions
  • Takes change management and communication initiatives to facilitate the implementation of solutions and user’s satisfaction


Acts with Strong Transversal Management Skills

  • Ability to coach, challenge and develop teams in a cross functional environment and/or matrixed organization
  • Manages efficient interactions with both internal and external contributors to win support
  • Manages methodology, timing, budget and resource allocation on projects (independently of the role within the organization)


Acts as a Proactive Business Partner

  • Imagines and promotes alternative options/solutions to match client needs
  • Understands the “big picture” of the business, the operating model, the processes and the roles within the organizations


Acts as Technology Evangelist

  • Able to understand IT technologies and raise awareness to builds a mass of users adoption for specific technology within IT.
  • Able to educate business users on how they can leverage on technologies to enhance their productivities and advance their business performance.

Job Requirements

  • University graduated or above, preferable in Computer Science, Information System, Business or related discipline
  • Minimum 10 years of relevant experience with good business acumen
  • Minimum of 5 years of experience working in the similar capacity as IT Business Partner.
  • Strong experience in supporting end user computing in a large organization.
  • Strong communication skills in writing, speaking, and presenting.
  • Agile, Self-initiated with high tolerance for ambiguity and ability to create structure
  • Strong collaboration, teamwork and relationship building skills across multiple levels and functions in the organization.
  • Able to multi-task and effectively prioritize with the ability to project manage working on a variety of projects in parallel.
  • Working knowledge of internal systems (e.g. Workday, Excel, Power BI) an advantage
  • Cloud Certification eg Azure or AWS
  • ITIL or Project Management Certification
  • Certified Business Relationship Manager (CBRM®) certification is a strong plus

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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