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VP, Domain Architect (Cards & Payments), Group Technology

Posting Date:  03-May-2022

Alexandra Road, Singapore, SG

Company:  United Overseas Bank Limited

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.

Job Responsibilities

The role has an overall responsibility for defining end-to-end domain specific solutions across business, operations, technology and compliance. Accountable for pro-actively identifying the business challenges, define bank-wide solutions and ensure these ‘fit for purpose’ solutions are delivered.

Solution Definition and Delivery

  • Help the business user to articulate their business requirements in a structured manner.
  • Translate these business objectives into an architectural approach and solution, in term of:
  • Business and process architecture
  • Technology architecture (application, infrastructure and security) 
  • Define practical roadmap considering business, technical and delivery constraints
  • Identify operations impact of the solution and liaise with operations to define the appropriate operating model
  • Address all business challenges from a Technology & Operations perspective and ensure proposed solutions address issues with business, operations, technology, compliance any other impacted business units
  • Improve existing approaches and/or develops new approaches to achieving improvement
  • Spot potential problems, recognize the risk impact and propose risk mitigation strategies
  • Lead the solution definition work-stream during implementation, to ensure the integrity of the business solutions is maintained
  • Manage technology roadmap once the various projects have started to monitor the deviation to the roadmap and architecture and plan the remediation accordingly with the various project teams.

Stakeholder Relationship Management

  • Act as a single point of contact for all domain specific improvements and challenges
  • Support effective business change by building relationships with and between development teams, business analysts, testing teams and operational business partners
  • Provide well-informed advice, typically within a specific domain specialism, ensuring that it is properly understood and appropriately exploited, to enhance the effectiveness of significant activities
  • Anticipate customer needs; responds to and follows through on customer enquiries, requests and issues to complete resolution or satisfaction in a timely manner

Job Requirements


  • Banking Architecture skills across Retail and Wholesale business domains. It encompasses but not limited to: core banking, payments, trades, cards, branches systems, ATM, Loyalty, internet and mobile banking, reporting and MIS.
  • Domain expertise with an excellent awareness of the various front-end and back-end systems and processes
  • Heterogeneous technology platform knowledge such as AS400, Mainframe, open systems (Unix, Java, Microsoft), MQ.
  • Excellent communication and presentations skills to C-level, with the ability to synthetize and simplify technology solution and challenges.
  • Ability to communicate effectively with technology and operations staff.
  • Bachelor’s Degree in Engineering / Business / Finance or equivalent


  • IT Strategy consulting experience will be an added advantage
  • Experience with banks and/or leading innovative technology organizations
  • Experience in managing and working with vendors to deliver projects is an added advantage.
  • Experience in managing and working in Cards / Loyalty platform covering issuing, acquiring, loyalty, card management, unsecured loans, General ledger  and others. 

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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