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VP, Strategic Project Delivery & Release Planning, Cards Technology, Group Technology

Posting Date:  18 Nov 2023

Alexandra Road, Singapore, Singapore

Company:  3677

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities

We are looking for a high-performing application delivery lead to join the Cards Technology Application development team to support the Group’s strategy in building a world-class technology organization while embracing a culture of diversity and inclusion. The successful candidate will be responsible managing development requirement workload and fitment of Quarterly Releases while ensuring consistent, on-time delivery of high-quality deliverables for the Quarterly Releases.  In this Role he/she will need to be able to create the infrastructure necessary to enable frequent and quick releases.  

  • Manage pre-approved project participation by Card Technology Team
  • Understand chart out synergistic work plans to co-delivery requirements across team working on Agile/Kaban as well as Waterfall development models
  • Partner with Program managers, Business analysts and system analysts to collate, understand and finalize functional and technical requirements 
  • Plan and chart Cards Development capacity based on Customer Journey
  • Partner with UOB’s vendor management team to manage vendors serving the Card Technology Team.  
  • Act as key liaison and escalation point for Cards Technology Team
  • Define and compile roles/responsibilities expected of vendors to meeting Card Technology team deliverables.
  • Define meaningful key performance indicators and track performance against these KPI
  • Conduct RFQ/RFI, participate and influence vendor selection
  • Develop mutually beneficial relationships with strategic suppliers
  • Manage financial planning & budgeting

Job Requirements

The ideal candidate will be a dependable and result-oriented technology delivery manager who can comfortably work in a large development organization in a globally distributed, dynamic work environment that fosters diversity, teamwork, and collaboration. He/she should be passionate about Technology and have a mindset to be technically hands-on if needed. Well-versed in the latest trends, especially around disruptive technology, and proven record in execution. The ability to work and thrive in high pressure environment is essential. This role will report to the Head of Cards Technology Delivery Planning for the technical delivery of strategic projects.

  • Bachelor's Degree in Computer Science, Engineering or similar domain.  Related professional/technical qualification will be advantageous although not mandatory 
  • More than 15 years’ delivery record in developing and delivering global / regional Cards solutions for a multi-national/regional company with annual budgetary responsibility
  • More than 7 years’ leadership experience in managing IT Cards delivery teams 
  • Strong technical/platform knowledge on CardLink / VisionPlus, mainframe (CICS / Cobol) and distributed platforms. A good understanding of the credit card industry and functions of HSM and different types of keys is essential.
  • Exceptional business domain knowledge covering areas of cards, remote commerce, portals, collections, loyalty rewards and open banking
  • Hands-on Experience in actual cards systems (CardLink / VisionPlus) development work, with prior coding, functional specifications and technical specifications, systems development and testing experience
  • Experienced in managing and maintaining both new and existing vendor relationships ensuring that vendors fulfill their contractual obligations. Knowledge of best practices in procurement and strategic sourcing.
  • Strong customer service focus with the ability to communicate with highly technical management teams.
  • A strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
  • Experience in working with teams located across multiple countries and an ability to interact with different cultures
  • Strong negotiation, management, and decision-making skills.

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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