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VP, System Analyst (Cards Issuing & Acquiring), Cards Technology

Posting Date:  14-May-2022

Alexandra Road, Singapore, SG

Company:  United Overseas Bank Limited

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.

Job Responsibilities

  • Elicit detailed requirements from all impacted business and operation teams.
  • Translate the requirement insights as user stories with well-defined acceptance criteria
  • Ensure cross functional analysis is carried out while define and grooming phase, by tapping into collective knowledge of Business Analysis practice & other technology teams
  • Contribute to establishment of design solution by sharing and validating options in context of requirements and roadmap
  • Contribute to maintaining repository of features inventory and data maps for the domain space
  • Work with design and testing teams to ensure that the requirements and solutions are correctly understood, refined as well as being translated into equivalent deliverables at each stage of execution
  • Facilitate discussion of concepts with variety of stakeholders in order to establish use cases. 
  • Establish L0 sizing and Tshirt sizing  by connecting needs, requirements with solution options and dependency factors
  • Contribute to driving high quality of systems design and adherence to global architecture principles
  • Become a superior Subject Matter Expert in specializing domains and cultivate wider insights and hands-on delivery capabilities for others
  • Contribute to establishment of design solution by sharing and validating options in context of requirements
  • Prepare Functional Specification document and ensuring documentation provided meets required bank's documentation standards.
  • Provide insights to team regarding priority, criticality of features to test for a product as well as review the test strategy and scripts
  • Provide function validation support during UAT phases to ensure that requirement exit criteria are met correctly
  • Engage in innovative problem-solving activities, requiring conceptual thinking creating 'out of the box' solutions with prototypes and pilots.
  • Foster an environment of technology excellence and innovation
  • Work effectively with remote teams, with a focus on fostering positive working relationships
  • Ensure responsible deliverables are created by adding thoroughness, accuracy and reliability in the mix

Job Requirements

  • Bachelor Degree in Engineering / Business / Finance or equivalent
  • Minimum of 12 years of technology experience with at least 7 years System Analyst capacity in the Cards Issuing and Acquiring domains on a mainframe platform. 
  • Strong business domain knowledge in banking 
  • Strong quantitative, analytical, problem solving and process design skills with good functional knowledge of cards that can translate analysis into effective / efficient solutions that meet business objectives
  • Understanding of technology and operational processes across functions / departments in the bank/market.
  • Effective people leader with good interpersonal skills.
  • Familiar with change management processes and project management fundamentals
  • Strategic forward thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills
  • Passionate, diligent and resilient individual with ability to thrive in ambiguity
  • Ability to multi-task and perform well under pressure
  • Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
  • Experience in leading Cards Compliance delivery
  • Experience with large scale Cards migration on Cardlink will be advantageous
  • Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project.
  • Concise understanding of the system development life cycle

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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