VP, Technical Delivery Manager (Payment), Group Technology

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities

The incumbent is responsible for all aspects of the Channels & Payments processing application portfolio, which include:

• Defining the application technology transition roadmap to support the business strategies and ongoing volume growth
• Delivering all IT solutions and enhancements.
• Ensuring highly available and scalable system capabilities to accommodate business growth
• Managing risk and security aspects of the application portfolio

Responsible for all aspects of software development and production support (Level 3) for multiple applications from pre-project initiation, to functional design, development to production implementation and post implementation support; using established methods and technologies with off-the-shelf or custom solutions, and managing teams with a combination of internal staff, contractors and vendors.

• Work with a team of Subject Matter Experts, Business Analysts, Architects and Software Developers to deliver projects and change requests. Provide solutions, cost estimates, functional and design specifications
• Manage business stakeholder’s expectation and establish best or alternative solutions that are feasible within the technology and timeline constraints
• Review solution design and effort estimates from the team and prioritize projects and change requests assigned to the team
• Drive consistency in solution design and delivery across applications and development teams
• Manage delivery of initiatives – projects and change request. Responsible for planning, manage vendor and in-house development, solutioning, implementing and maintaining software applications systems.
• Drive adoption of methods (E.g. Agile) and industry practices to improve quality and productivity outcomes
• Select, train, develop and manage technical team members in a conducive team environment
• Lead multi-vendor teams to successfully deliver solutions, manage multi-vendor teams to work amicably to support the bank’s commitments
• Work with Test Manager to formulate comprehensive system test plan aligned with project scope/Change request, quality requirements and targets
• Anticipate and resolve any development issues or risks either independently or together with the relevant stakeholders and propose alternative solutions as necessary
• Resolve issues ensuring escalation and communication to stakeholders as necessary
• Lead or contribute to cross-team improvement initiatives relating to methods, tools, people, architecture, project management and governance

Job Requirements

• Strong IT delivery experience in implementing large-scale, highly-available applications, preferably payment processing, entitlements, orchestration solutions. 
• At least 10 to 15 years of experience in application development and maintenance with full software development life cycle experience, including hands-on experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience
• Solid foundation in service-oriented technologies to be able to understand service interdependencies and drive towards technical solutions for multi-tiered systems.  
• Hands on experience in core Java and integrating open source libraries.
• More than 10 years’ experience on design, development and implementation of applications using microservices, Restful API, containers
• Application performance tuning by optimizing garbage collection and optimizing the setup of JBoss EAP, MQ to support peak performance
• Good understanding and experience in various software development cycle methodologies, including migrating from Waterfall to Agile methodologies
• Exposure to the following technologies: Java, Oracle, WebLogic / JBoss, Unix operating systems, MQ / ConnectDirect messaging
• More than 5 years’ experience:
  • in managing third-party product vendor relationships and offshore development teams to achieve business outcomes 
  • at a manager level or above delivering global IT capabilities for a multi-national company with annual budgetary responsibilities 
• Proven results-oriented person with a focus on delivery 
• Experience with implementing and integrating 3rd party solutions is preferred
• Domain knowledge in Transaction Banking, Cash Management and Payments preferred
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Strong team player able to rally multiple teams towards common objective.
• Good networking, problem-solving, analytical, system thinking and solutioning skills.
• Stay current with the latest trends, evolving technologies, development methodologies and frameworks

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.