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Senior Officer, Application Support Consultant, Group Infrastructure & Platform Services

Posting Date:  23-Apr-2022
Location: 

Alexandra, Singapore, SG

Company:  United Overseas Bank Limited

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.

Job Responsibilities

  • Investigate and solve production issues based on agreed timelines
  • Able to understand and provide acceptable resolution to user queries
  • Timely execute start-of-day, end-of-day and intraday proactive checks for applications 
  • Create and manage knowledge base for team use

Job Requirements

  • Willing to work in onsite 24X7 shift-support (3-shifts a day) model 
  • Ability to easily adopt to any technology / environment - UNIX / open, AS/400 and mainframe
  • Ability to handle technical queries / issues based on on-job trainings provided
  • Analytical approach towards problem solving
  • Good oral & written communication skills in English
  • Able to work in fast pace and high pressure & rewarding working environment
  • Basic exposure to SQL and programming will be advantageous
  • Rotating shift work, 8.5 hours shifts, includes night (a week per month) as per operations shift schedule
  • On the job training will be provided to selected candidates
  • Additional salary allowances for 24X7 shift-work applicable
  • High performers will be given opportunities and potential to grow within the bank into diverse roles & responsibilities
     

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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