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First VP/ VP, Infrastructure Expert (Windows/ Linux), Group Infrastructure & Platform Services

Posting Date:  16-Jun-2022

Alexandra, Singapore, SG

Company:  United Overseas Bank Limited

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities

He/She will be the technical expert for all Windows Server, Red Hat Enterprise Linux, Red Hat OpenShift  and VMware services and related infrastructure products in UOB.  As such, the successful candidate is expected to:

  • Provide deep level support and act as the last level of technical escalation point for all production support activities within the Bank
  • Manage all technical activities and issue resolution of incidents and problems, where required
  • Regularly review and fine tune the systems to ensure overall health and stability of the technical solutions within his/her scope
  • Work with the Product Owners on the development of technology roadmaps and Application Teams on their adoption
  • Contribute to the development and maintenance of best practices, standards, and knowledge base
  • Review and implement programmes to drive the development of competency and skills of engineers


As technical expert for Windows Server, Red Hat Enterprise Linux, Red Hat OpenShift and VMware: 

  • Contribute to the development of best practices, standards and knowledge base
  • Document, review and maintain relevant technical documentation such as design and configuration guides
  • Drive the development and training of technical skills
  • Assist in technical assessment of candidates for open roles
  • Manage service improvements for all Windows Server, Red Hat Enterprise Linux and VMware services and related infrastructure products
  • Actively keep up to date with new technologies and trends and reviews them with a view to incorporate them into the technology roadmap and products
  • Provide technical direction and implement solutions to maintain the availability, reliability and security of the IT infrastructure in accordance to the SLAs
  • Review, develop and test EOS/EOL plan, upgrades, tech refresh and patching processes for Windows Server, Red Hat Enterprise Linux, Red Hat OpenShift and VMware
  • Review application designs and set up. Work with Application Team and Domain Architects to enhance application’s resiliency, reliability, availability and security
  • Provide technical support and consultancy to Application and Project Teams as Subject Matter Expert
  • Participate in internal and external audit activities

Job Requirements

This position requires a hands-on engineer with proven technical expertise with the following: 

  • Degree in Computer Science or related field preferred
  • Attained at least 1 (one) Microsoft Certification at Expert level and attained Microsoft Certified Server Hybrid Administrator
  • Attained certification in Red Hat Certified Engineer (RHCE) and/ or Red Hat Certified System Administrator (RHCSA)
  • Attained certification in Red Hat Certified Specialist in Containers and Kubernetes 
  • Attained certification in VMware Certified Design Expert (VCDX)  
  • Minimum 10 years of experience in Windows Server, Red Hat Enterprise Linux and VMware server/ system administration, infrastructure design and implementation, troubleshooting issues and root cause analysis
  • Creative and innovative thinking

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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