Insurance Specialist

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Retail function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services. These include deposit, insurance, secured and unsecured loans, investment and wealth advisory services.

Job Responsibilities

• The insurance specialist is the subject matter expert for insurance products and partner with relationship managers for insurance product offering to existing Citibank customers.

• A strong customer focus orientation to be able to attend to customer concerns through coordination with relevant internal stakeholders as well as insurance provider/s

• Responsible for growing portfolio and establish a good relationship with customers and branch/hub; achieving target revenue for hub and personal target.

• Support the sales team to sell products to the existing base through portfolio analysis of existing insurance and investment holdings, needs analysis, and customer risk profile. Work with relationship manager to conduct financial needs analysis as well as have meaningful insurance / protection discussions with clients

• Ensuring the customer engagement by organizing meets and speaking about insurance offering to build awareness in those meets.

• The insurance specialist must have his/her own sales activities which may include prospecting and calling leads coming from customer campaigns or lead referrals

• Ensure the monthly attainment of his/her insurance goals

• Joint sales drills with relationship managers to facilitate customers buy the right insurance product.

• End to end processing of insurance applications and processing of client aftersales concerns

• Be extremely vigilant for potential sales complaints, free look cancellations, surrender ratios, lapse rates and sales complaints.

• Appropriately assess risk when business decisions are made, Ensure compliance with internal policies and laws/regulations.

Job Requirements

• Bachelor degree in any field

• At least 3 year-experience in selling and marketing, Insurance product

• Good knowledge in insurance product

• Credit analysis

• Selling technique

• Negotiation skill

• Marketing activities

• Good written and oral communication in Thai

• Good interpersonal skill

Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank’s policy.

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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