Senior Officer, Account Services (Disbursement), Retail Loan Operations Centre

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities

• Reporting to Disbursement Team Lead and providing general administrative support in the handling of consumer loans processing
• Work actively with Team Lead to support the loan disbursement process and migration project of customer’s segment
• Work actively with team members to ensure accuracy and meet SLA turnaround time for all daily processes
• Work effectively as part of a team to meet the expectations and requirements of internal and external customers and ensure no occurrence of operational errors with financial loss or customer impact
• Work actively with Team Lead to ensure compliance of ORSA / GCESA and risk control descriptions
• Work actively with Team Lead to ensure due compliance of established procedures, guidelines and due diligent in the observation of all regulatory rules and regulations

Job Requirements

• Minimum a recognized Degree in relevant field
• Min 1 year of working experience, ideally in Banking or Operations. Entry level welcome to apply, on job training provided. 
• Good knowledge of MS office and communication skills
• Able to work under pressure and meet timelines
• Able to provide constructive feedbacks on any operation matters related to loan processing

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.

Competencies