Executive Branch Manager - Balikpapan
ID
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the Department
The Channels & Digitalization function enables end-to-end seamless connectivity for UOB customers across all physical and digital touchpoints of the Bank. Designed to be in tune with our customers’ banking preferences, we strive to enhance engagement and deliver exemplary experiences across our network of branches, self-service machines and digital platforms. We collaborate with FinTech ecosystem partners to keep abreast of developments in the FinTech innovation space and to embed ourselves in our customers’ lives. We also harness customer insights to help us deliver new business models and digital innovations, and to build deeper relationships with our customers.
Job Responsibilities
- Drive the Branch’s overall KPI, revenue generation and optimization of cost, refers and cross-sells across segments, bringing the whole bank to the customer instead of a single product or segment
- Ensure full compliance of all regulatory and internal governance, drive service excellence and act as a role model in protecting the Bank’s reputation and branding
- Assist the Cluster Manager in delivering Cluster performance
- Responsible for joint marketing and appointment involving various segments
- Promote and drive cross segment referrals between business units and across regions
- Responsible for Customers Events and Seminars involving various segments. And Joint Branch activities to build team spirit and teamwork among various segments.
- Execute branch strategy in close collaboration with country segments / products to ensure branch sales optimization and cost efficiency
Job Requirements
- Have experience as ales leader in Banking Industry for minimum of 5 years
- Deep understanding of Banking product knowledge
- Strong communication skill
- Strong leadership and able to build and lead a loyal team
- Education minimum S1
- Last KPI rating minimum 3
- AAJI & WPPE is a must
Be a part of UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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