Universal Banker (Hanoi)

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.

Job Responsibilities

• Establish and maintain high value accounts by providing expert and professional advice and promoting high level portfolios and other financial products,

• Analyze existing UOB client’s interests, problems, and potential need for new products and services,

• Build and maintain new and existing customer relationships,

• Receive and process service requests for clients to achieve their transfer and have a low percentage of rejections in customer certifications,

• Continue to seek and maintain product and service knowledge,

• Remain current on applicable regulations by attending internal training programs,

• Follow commercial strategies to achieve or exceed sales targets set by management,

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding the Bank, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Job Requirements

Qualifications:

• 1-3 years of relevant experience in financial sales and customer service preferred,

• Consistently demonstrates clear and concise written and verbal communication,

• Proficient computer and technology skills,

• Effective problem-solving and negotiation skills,

• Demonstrated Influencing and relationship management skills.

Education:

• College degree & above or equivalent experience

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.

We will review carefully your application and be in touch if your profile is shortlisted.