Retail Operational Readiness SO

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.

Job Responsibilities

• Act as centralized production parameter maintenance of retail application systems for UOBV.

• Provide user support on functional related queries.

• Participate actively in issue investigation, rectification and recovery of production incidences with GBT, business & operational users and touchpoints to ensure timely and effective resolution.

• Serve as functional domain specialists & system data stewards of local retail application systems (3 key domains including Core Banking, Cards and Channels)

• Be responsible for local user deliverables including analyzing the functional changes in projects/CRs and establish the test design and scope, support training, cutover and post implementation activities and functional queries.

• Review Functional Specification and Design Test Case.

• Centralized UAT function for local retail applications systems on functional and regression testing

• Responsible for end to end testing objectives, including analyzing the test scope to develop the relevant test scripts, managing across different teams to ensure complete acceptance testing is thoroughly executed before any system implementation as well as supporting production live verification.

• Oversee the verification of Statements/Advices by RORC before releasing to customers

Job Requirements

• 2-3 years of banking experience.

• Bachelor’s/University degree or equivalent experience

• Attention to details.

• Good understanding of banking products, including casa, deposit, cards.

• Competent with MS Office, especially Excel

• Fluent in Spoken and Written English is a plus.

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.

Competencies