MGR, Card Operations Processing Centre - Card Support Unit

Job Description:

• Verify completeness and authorized signatories of journal and posting request.
• Assign request to inputter to perform manual entry.
• Verify data entry or maintenance reports and screens against source document to ensure data accuracy.
• Handle enrollment, termination, redemption and order requests to various service providers, vendors and suppliers.
• Ad-hoc assignment on process improvement and system enhancement User Acceptance Testing.
• Attend to inquiries from business and support units.
• Gather and compile information related to system issue and report to Help Desk.
• Follow up issue, task or assignment closely to ensure tasks completed within Service Level Agreement.
• Ad-hoc assignments or tasks assigned by Supervisor.

Job Requirements:

• Degree or equivalent qualifications
• Good English communication and written skills
• Good interpersonal skills and strong team player.
• Fast learner and able to handle multi-tasking
• For Manger position, preferably 5 to 6 years relevant experience in card operations.