Manager, Risk & Control - Retail Ops

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

UOB Innovation Hub 2 (InnoHub2) is a UOB-wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Started in 2021 with technology application design, development and support, InnoHub2 is expanding beyond technology services to deliver other business services to support the Bank’s growth ambition. We are looking for talented and motivated individuals to be part of the pioneer team spearheading the development and delivery of the new services.

As part of the InnoHub2 team, you will have the opportunity to work on Group initiatives and gain regional business exposure. We are dynamic, passionate and purposeful about delivering trusted financial solutions that enables business growth. An exciting career progression with varied opportunities awaits you at IH2. Come grow your career with us.

Job Responsibilities

You will be part of Retail Operations which provides transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.  The successful candidate is expected to be familiar with the rules and regulations relevant to the processing, working closely with the relevant stakeholders to implement and maintain a high standard of operations control and compliance, monitoring through independent reviews and provision of advice on risk matters.  Additionally, you will also be involved in the preparation of periodic risk reporting.

•    Perform periodic control tests to identify potential risk issues within the division (Example - KRCSA, AML CSA, Outsourcing Due Diligence)
•    Review and track the remediation plans for completion by the agreed due date
•    Ensure that any areas of non-compliance or improvements highlighted by the Auditors, Compliance, Risks Management and Regulators are followed up promptly and resolved quickly
•    Perform control review (e.g., Control Checklist review)
•    Ensure escalations are raised to the appropriate management levels on a timely basis, where required
•    Ensure Bank’s policies, guidelines, controls and compliance requirements are up-to-date and strictly adhered to
•    Manage the Key Risk Indicators at the division level
•    Perform Control and Risk related training to staff
•    Prepare Business Report to Management
•    Ad hoc assignment, business management support and other related activities, as required

Job Requirements

•    Bachelor’s degree
•    Risk and control experience, and able to manage risks well in an operations setting.  Added experience in controls, running/ interfacing audits and in operational risk management
•    Good knowledge of banking regulatory requirements and international practices/guidelines such as Sanctions, FATCA/CRS
•    Able to work effectively with all levels of staff and stakeholders
•    Strong analytical and problem-solving skills
•    Good communication and presentation skills
•    Motivated, driven, can work under pressure and able to complete task given within the given timeline
•    Have a strong organization belonging, team player and willing to share knowledge
•    Positive attitude, willingness to learn and motivated to find solutions to the problem
•    A self-starter, able to think-out-of-the-box, meticulous and possess a continuous improvement mindset
•    Good working knowledge in using Microsoft suite of products such as Powerpoint, Excel
 

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.