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SO, Loan Account Processing Officer, Retail Loan Operations Centre

Posting Date:  22-Apr-2022

Kuala Lumpur, Wilayah Persekutuan, MY

Company:  United Overseas Bank (Malaysia) Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Retail function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services. These include deposit, insurance, secured and unsecured loans, investment and wealth advisory services.


Personal Financial Services

We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.

Job Responsibilities

  • Handle loan operations in Account Processing relating to system maintenance and loan payment activities.
  • Processing of all instructions received, accurately and within the stipulated turnaround around time/SLA. 
  • Prepare and ensure timely submission of monthly/periodic management information system reporting and regulatory reporting.
  • Handle the user/business requirement, testing and enhancement of processing and reporting system.
  • Ensure compliance with processes/ procedures stipulated under SOPs, Policies, Guidelines and Regulations
  • Handle ad-hoc assignments by Team Lead/Management

Job Requirements

  • A recognized Degree or any other equivalent qualification
  • Minimum 2 years working experience, preferably with background in reporting, information management, data mining or statistics
  • Proficient in using Microsoft Office Excel
  • Strong comprehension and analytical skills
  • Good verbal and written communication skills
  • Independent with excellent time management skills
  • Team player and self-motivated

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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