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Senior Officer, Cash Management Operations Centre (CMOC)

Posting Date:  20 May 2023

Kuala Lumpur, Wilayah Persekutuan, MY

Company:  United Overseas Bank (Malaysia) Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities

  • Perform data entry and/or approval on account creation and relevant static data maintenance.
  • In charge of the data entry and/or approval on registration and maintenance of group/entity/user set up for Business Internet Banking customers via the e-Banking platform.
  • Perform callback confirmation to customers when necessary.
  • Ensure timely completion of assignment whilst maintaining high accuracy and speed.
  • Work closely with business partners, communicate via emails or telephone calls where required as part of the process to achieve task completion.
  • Ensure compliance with all relevant internal procedures and Regulatory laws. This includes a timely completion of mandatory learnings assigned by the organization.

Job Requirements

  • Bachelor’s Degree in Banking & Finance or a recognized professional tertiary qualification in related field and/or with related experience.
  • Minimum 2 years working experience in Financial Instituition, preferably branch operations or payment centre.
  • Team player, strong interpersonal and communication skills.
  • Conversant in English, demonstrate effective written and verbal communication skills.
  • Committed, self-motivated and a team player.

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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