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Senior Officer, Disbursement, Credit Retail

Posting Date:  27-Mar-2023

Kuala Lumpur, Wilayah Persekutuan, MY

Company:  United Overseas Bank (Malaysia) Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities

  • Attend to walk in-in and call-in enquires from developer, lawyer on related disbursement.

  • As ESMS custodian to monitor and manage developers, lawyers and customer complaints and inquires.

  • To review and authorize developer first and progressive releases, subsale, refinancing, restructure, conversion cases, staff loan and MTU/Top up loan.

  • Handling withdrawal of undrawn loans at booked status – to review and approve or reject extension request, signing First Notification, Extension and Withdrawal letters, check legitimacy and accuracy of cases put up for withdrawal.

  • Oversee the secured mortgage and non-mortgage product disbursements from receipt and review of disbursement advice and collateral documentation, assessment of deviation requests, disbursement of facilities to post approval notifications.

  • Ensure timely and accuracy of disbursement and update Daily Disbursement Amount Report.

  • Checking of disbursement documents and ensure vehicle information is in order in the documents.

  • Ensure the required documents for disbursement are all obtained prior to the disbursement checklist and guideline.

  • Monitor and provide proofing for disbursement payment.

  • Perform User Acceptance Testing (UAT) and to raise incident ticket for system enhancement.

  • Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements.

  • Has the ability to operate with a limited level of direct supervision.

  • Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency.

Job Requirements

  • 3-5 years of relevant experience in financial services operations.
  • Knowledge and experience in loan disbursement process.
  • Ability to communicate well and work with various business stakeholders.
  • Aggressive, professional, initiative with good interpersonal skills.
  • Must be self-motivated, proactive, mature, able to work independently and strong working independently and strong working commitment
  • Bachelor’s/University degree or equivalent experience

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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