Apply now »

Service Build & Support Lead - GIPS

Posting Date:  12 May 2024

Kuala Lumpur, Wilayah Persekutuan, MY

Company:  223182

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.


UOB Innovation Hub 2 (InnoHub 2) is a newly set up technology centre located in Kuala Lumpur as part of UOB Group Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation. 

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.

About the Department

The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.

Key Responsibilities

  • Plan, monitor and report progress of project and application infrastructure to key stakeholders.

  • Support Infrastructure Build team to delivery Projects and application infrastructure to internal project stakeholders and application delivery teams by agreed schedules

  • Maintain infrastructure build standards, best practices, and comply with Bank’s policies and standards Ensure smooth and successful transition to Day 2 team.

  • Team management of engineers across different streams

  • Managing and Operating Red Hat Linux, Windows VM Infrastructure

  • Installation/Configuration/Hardening/Maintenance/Patching

  • Maintain System Security

  • Advanced Troubleshooting

  • Performance Tuning

  • Capacity Management

  • Preventive/Proactive Support

  • Incident/Change/Problem Management

  • Provide system administration support and guidance for development team’s app configuration tasks

  • Veritas Clustering Setup on RHEL VM would be added advantage

  • Chef Automation would be added advantage

  • Managing and Operating VMware vSphere IT infrastructure

  • Other IT Infrastructure Related Tasks

Key Requirements

  • Has 10-15 years Infra Project Management skill delivering large scale projects for infra pre & post deployments

  • Good Stakeholder management

  • High level technical understanding of Infrastructural technologies such as RHEL, Windows, Network, SAN storage, ESXi.

  • Red Hat Enterprise Linux (RHEL) and Windows Administration

  • Intensive experience in supporting RHEL for JBOSS/WebSphere/WebLogic

  • Intensive experience in supporting RHEL in DMZ is a must

  • Professional understanding of networking related to RHEL or Windows

  • Professional understanding of SAN Storage related to RHEL or Windows

  • Good understanding of large Data Center Facilities operation

  • Hands-On experience supporting various Infrastructure agents like NetBackup, BMC Patrol

  • (Mid-Level) vSphere 5.x and 6.x

  • Cross-team collaboration with storage, network, security and application delivery

  • Technical leadership quality to handle technical challenge and sensitive situations

  • Integrate the server automation process either by custom scripts or via third-party solutions(Chef)

  • Candidate should have the drive and intellectual horsepower to resolve user issues and support them through telephone, email, or via chat services as applicable

  • Strong communications skills

  • Excellent spoken and written English communication skills

  • Knowledge in Chef automation and Cookbook scripting is a plus

Apply now »