System Analyst - Cards

ABOUT UOB INNOVATION HUB 2

UOB Innovation Hub 2 is a UOB-wholly owned subsidiary providing software application development, testing and maintenance for the UOB Group. We are dynamic and passionate about delivering innovative financial technology that enables business growth and transformation. To support our vision and growth ambitions, we are looking for talented application developers to spearhead our application development process and support the maintenance of our apps. If you’re passionate about creating high-quality applications and working as part of a collaborative team, we’d love to hear from you!

SCOPE OF THE ROLE

You will be responsible for the end-to-end software development and support for all work transitioned from Group (which could be projects, quarterly change requests, L3 production fixes). This includes analysis and design to development, implementation, testing and support. Key objective is to ensure good quality and smooth delivery of cards technology system enhancements that are fully in compliance with mandated framework and guidelines.

You will also be responsible for quality assurance of the team delivery in conformance to the Bank-defined software delivery methodology and tools. You will partner closely with the Group domain team to plan and manage transitioned deliverables.

Other responsibilities include:

• Translate business requirements to functional specs; understanding of the business areas and system areas
• Elicit detailed requirements from all impacted business and operation teams.
• Translate the requirement insights as user stories with well-defined acceptance criteria
• Ensure cross functional analysis is carried out while define and grooming phase, by tapping into collective knowledge of Business Analysis practice & other technology teams
• Contribute to establishment of design solution by sharing and validating options in context of requirements and roadmap
• Plan, monitor and manage risks/issues related to technical delivery
• Contribute to maintaining repository of features inventory and data maps for the domain space
• Work with design and testing teams to ensure that the requirements and solutions are correctly understood, refined as well as being translated into equivalent deliverables at each stage of execution
• Facilitate discussion of concepts with variety of stakeholders in order to establish use cases
• Contribute to driving high quality of systems design and adherence to global architecture principles
• Contribute to establishment of design solution by sharing and validating options in context of requirements
• Prepare Functional Specification document and ensuring documentation provided meets required bank's documentation standards.
• Provide insights to team regarding priority, criticality of features to test for a product as well as review the test strategy and scripts
• Provide function validation support during UAT phases to ensure that requirement exit criteria are met correctly
• Accountable for cross functional and cross system capabilities
• Lead pre-project analysis 
• Collaborate and design card solutions
• Engage users, IT departments and vendors

MINIMUM EXPERIENCE

• At least 6 years of open system design and development experience on Cards Domain or Cards 3DS (ACS), Cards Merchant Portal, Card Tokenization.
• Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience (in aggregate no less than 6 years)
• Proven track record in developing and delivering global/regional IT capabilities for a multi-national/regional company
• Strong technical knowledge and/or cards platform knowledge
• Good business domain knowledge of Cards and Payments.
• Experience in scoping and evaluation – defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Experience in service-oriented technologies
• Good understanding and experience in software development cycle

EDUCATION

Bachelor's Degree in Computer Science, Engineering or similar domain; Related professional/technical qualification will be advantageous although not mandatory

WHAT WILL HELP YOU SUCCEED IN THIS ROLE

• Inspire to be the superior Cards Subject Matter Experts in specializing across cards systems and cultivate wider insights and hands-on delivery capabilities for the cards technology organization
• Adopt an uncompromising attitude when it comes to quality and help raise bar of products and team members
• Be a team player who communicates effectively and professionally with both internal and external customers
• Identify ideas to improve system performance and impact availability
• Make good technical decisions that provide solutions to business challenges
• Embrace tackling and resolving complex technical design issues
• Possess strong problem solving and decision-making skills while exercising good judgment
• Leverage analytical and problem-solving skills to translate functional specifications into technological solutions
• Multi-task and change from one task to another without loss of efficiency or composure
• Be able to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Ability to relate technical information to non-technically inclined individuals
• Ability to understand the big picture – can step back and understand the context of problems before applying analytical skills to address the issues
• Proven ability to communicate and develop long lasting relationships with all levels of Management in a clear, concise manner