Technical Delivery Mgr, Cards

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

UOB Innovation Hub 2 (InnoHub 2) is a newly set up technology centre located in Kuala Lumpur as part of UOB Group Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation. 

About the Department

The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.

Job Responsibilities

We are looking for a high-performing Technical Delivery Manager to join the Cards Technology application development team to support the Group’s strategy in building a world-class technology organization while embracing a culture of diversity and inclusion. The successful candidate will be responsible for managing the system development, implementation and support of strategic card projects and compliance on the mainframe platform and for building application systems globally and in conjunction with the other Cards application development teams and technology groups. The candidate should be able to conceptualize UOB's cards programs delivery from inception through implementation and deliver solutions in production across the Cards technology stack. He/she needs to ensure alignment with UOB's cards technology standards in the design and execution of projects. 

• Lead an application development team to plan technical deliverables to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different domain application teams to manage technical and security related dependencies of the solution.
• Plan, monitor and manage risks/issues related to technical application delivery and to provide L3 support as needed.
• Provide status update related to technical delivery.
• Partner with Program and/or Project Managers, Business Analysts and System Analysts to collate, understand and finalize functional and technical requirements.
• Partner with System Analyst & subject matter experts to understand and implement functional and technical requirements.
• Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment (e.g., function points).
• Partner with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards.
• Have a hands-on approach to ensure that the application teams build the enhancements according to the solution plan.
• Partner with Test Manager to ensure completion of SIT, UAT, performance / load testing and application security testing with quality results.
• Work with Security to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan.
• Prepare and Manage technical implementation plan across application teams.
• Coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support.
• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions.
• Work with vendor to ensure product deliveries are timely and good quality.
• Manage budget coming from different projects. 
• Ensure project documentation is done up in accordance to bank standards.

Job Requirements

• Bachelor Degree in Computer Science, Engineering or similar domain. 
• More than 9 years’ delivery record in developing and delivering global / regional Cards solutions for a multi-national/regional company with annual budgetary responsibility.
• More than 5 years’ leadership experience in managing IT Cards delivery teams.
• Strong technical/platform knowledge on Cards domain (e.g. Cardlink), mainframe (CICS/Cobol), collection system (e.g. CACS), 3D Secure application (e.g. 2C2P), Cards API, Loyalty & rewards (e.g. One Empower app).
• Hands-on experience in leading Cards Migration delivery (e.g. VisionPlus, Cardlink, Loyalty & Rewards app, CACS).
• Experience in managing an application development team in implementing large-scale cards projects for banking or financial services.
• Strong customer service focus with the ability to communicate with highly technical management teams.
• Proven track record of running a cross functional horizontal team, supporting multiple delivery teams.
• A strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
• Highly effective communicating with senior technical stakeholders and equally proficient communicating with business stakeholders
• Hands-on experience in Cobol, CICS, JCL,
• Hands-on experience in Web servers (such as JBoss Webserver, Apache etc.) and Java platform / J2ee and Java web container (such as WebLogic, JBoss EAP, JBoss Webserver Tomcat, IBM WebSphere etc).
• Good to have knowledge on Devops tool like Endevor, File-Aid, Abend-Aid, Expediter.
• Able to understand JSON, HTML code.
• Good to have knowledge on Control M batch processing tool.
• Must have knowledge on Advanced CICS expertise and experienced in API or MQ.

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.