VP2 Snr System Analyst (CardLink), Cards
Kuala Lumpur, Wilayah Persekutuan, MY, 59200
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the Department
Our team comprises five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralizing and standardizing technology systems as well as banking operations in Singapore and overseas branches.
Job Responsibilities
- Elicit detailed requirements from all impacted business and control teams. Translate the requirement insights as user stories with well-defined acceptance criteria.
- Ensure cross functional analysis is carried out while define and grooming phase, by tapping into collective knowledge of BA practice & other technology teams.
- Contribute to esralishment of design solution by sharing and validating options in context of requirements and roadmap.
- Contribute to maintaining repository of features inventory and data maps for the domain space.
- Work with design and testing teams to ensure that the requirements and solutions are correctly understood, refined as well as being translated into equivalent deliverables at each stage of execution.
- Facilitate discussion of concepts with variety of stakeholders in order to establish use cases. Assist with establishing MVP based on priorities and cost involved.
- Establish L0 sizing and Tshirt sizing by connecting needs, requirements with solution options and dependency factors.
- Contribute to driving high quality of systems design and adherence to global architecture principles.
- Be-come a superior Subject Matter Expert in specializing domains and cultivate wider insights and hands-on delivery capabilities for others.
- Contribute to establishment of design solution by sharing and validating options in context of requirements and MVP.
- Prepare FSD and ensuring documentation provided meets required bank's documentation standards.
- Provide insights to UTT team regarding priority, criticality of features to test for a product as well as review the test strategy and scripts.
- Provide function validation support during UAT phases to ensure that requirement exit criteria are met correctly.
- Engage in innovative problem-solving activities, requiring conceptual thinking creating 'out of the box' solutions with prototypes and pilots.
- Foster an environment of technology excellence and innovation.
- Work effectively with remote teams, with a focus on fostering positive working relationships.
- Ensure responsible deliverables are created by adding thoroughness, accuracy and reliability in the mix.
Job Requirements
- Degree in Computer Science or related discipline.
- Minimum of 7 – 8 years of technology experience with at least 7 years System Analyst capacity in the cards application domain on a mainframe platform.
- Good functional knowledge of cards to design and develop effective / efficient solutions in meeting business requirements.
- Experience with large scale Cards migration on Cardlink will be advantageous.
- Proven experience to project manage a team of developers and vendors in ensuring timely delivery of system enhancement of varying scales.
- Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project.
- Concise understanding of the system development life cycle.
- Effective people leader with good interpersonal skills.
- Excellent communication skills, strong problem solving skills.
- Ability to multi-task and perform well under pressure.
- Past roles as a Senior Business Analyst with demonstrable experience having led solution delivery in an Agile delivery environment.
- Experience having worked as a business analyst and provided solutions design in the Cards/Vision Plus space – across multiple functions like Cards Management, Transaction Management, Disputes, Authorization , Loans , EPP, rewards , Loyalty etc.
- Past experience having executed projects requiring cross functional analysis across business lines and technology teams.
- Ability to think through technical solutions to business problems/requirements and bridge the gap between application development teams and functional product/business owners.
- A strong understanding of the cards & payments industry fundamentals and ongoing payment industry trends.
- Ability to work with remote teams across geographies and organization lines.
- Strong team player able to motivate team to respond to multiple demands and able to manage changing priorities and meet challenging timelines.
- Prior experience working in a large Agile teams using scrum methodology is a must.
- Ability to own delivery responsibilities end to end and be accountable for driving results for the team.
- Ability to formulate processes and procedures and quickly put them in to practice.
- Strong team orientation and commitment to overall team success; willing to go above and beyond to ensure team success; intense customer focus and commitment to driving quality.
- Effective time management skills in order to manage multiple priorities with flexibility on time zones and timelines Logical thinking, High analytical and problem solving skills; innovative and solutions oriented.
- Ability to remain abreast of industry technical trends and new development to maintain current skills and remain current with industry standards.
- Strong functional and technical platform knowledge on CardLink/Visionplus, mainframe (Cics/Cobol) and distributed platforms.
- Responsible for estimation and coordinate with all stakeholders to collate costs.
- Work with external vendors to walkthrough the requirements and finalize design approach and cost.
- Document the overall cost, out of scope, assumptions and risks during project pre-planning and approval.
- Write design documents and conduct walkthrough with business and internal teams.
- Manage SIT and UAT defects and work with TCOE and business to close the testing on time.
- Provide post deployment support in production to work with business and close all issues before warranty closure.
- Have extensive knowledge on Core Cards functionality eg interest, fees, loans, balance transfers.
- Have led or experience in performing Cards conversion/migration from Vision+ to Cardlink platform.
Be a part of UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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