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Senior Officer, Fraud Analyst, Fraud Risk Management, Personal Financial Services

Posting Date:  10-Nov-2022


Company:  United Overseas Bank Limited

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Retail function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services. These include deposit, insurance, secured and unsecured loans, investment and wealth advisory services.


Personal Financial Services

We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.

Job Responsibilities

Fraud Analyst, Fraud Risk Management

• Follow up and analyze abnormal online/mobile banking transactions activity on customers’ account. 
• Ensure close monitoring of fraud alerts, avoid fraud losses, and ensure that follow-up actions are taken to
  mitigate losses.
• Communicate and manage fraud verification on banking activities with customers 
• Analyzes high-frequency transaction data and customer’s account activities behavior to identify fraudulent/ high 
  risk transactions
• Suggest improvements on fraud monitoring to prevent recurring fraud patterns from happening in the future.
• Manage customer's expectation and explain to customer on suspected scam activities.
• Assist in statistics collation on the various scams reported to the bank to submit for monthly management
  reporting and any others task and assignment by the line manager & management


Job Requirements

  •  A tertiary degree with 2-3 years’ experience in Risk and Fraud Risk Management will be an added value
  •  Minimum 3-5 year working experience
  • Has strong analytical skill and well verse in Microsoft Office
  • Able to work in the 3 shift cycle functions
  • Willingness to learn on the job


Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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