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Posting Date:  09-Nov-2019

Novena, Singapore, SG

Company:  United Overseas Bank Limited
About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Retail function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services. These include deposit, insurance, secured and unsecured loans, investment and wealth advisory services.


Personal Financial Services

We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.

Job Responsibilities
  • Manage and lead a group of Mortgage Specialists to achieve sales targets and growth objectives of the Bank
  • Develop and execute business plans to maximise new business opportunities through alliances with corporations, agents, lawyers and developers
  • Increase market share and profitability
  • Ensure quality service and operational effectiveness
  • Formulate, develop and execute business plans for the Sales Team
  • Participate in show flat projects, roadshows, corporate presentations and worksite marketing
  • Lead, motivate and manage the sales team in bringing in sales to meet assigned targets
  • Focus on housing loans with secondary focus on cross-selling of wealth (investment, bancassurance and structured deposits) products
  • Build long-term rewarding customer and corporate relationships and provide good after-sales service
  • Ensure low attrition and overall profitability in the sale of consumer products
  • Ensure booking of quality loans through good credit evaluation and judgement
  • Represent management in communication of Managements directive to staffs and achievement of the Bank’s goal and vision
  • Responsible for HR management including leading, motivating and promoting Bank’s core values
  • Being a role model and good mentor to staffs
  • Supervise of the Mortgage Specialist Team in ensure adherence to the Bank’s internal policies, business processes and regulatory requirements including complying with the FAA and related act
  • Ensure professional sales / service standards
  • Coach and build a learning environment
Job Requirements

Skills and Experience

  • Minimum 7 years of experience in the mortgage industry
  • Strong interpersonal skill, proven leadership and people management techniques


  • Minimum a recognised degree in a relevant field
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