Performance Tester

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

UOB Innovation Hub 2 (InnoHub 2) is a newly set up technology centre located in Kuala Lumpur as part of UOB Group Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation. 

Objective

Test Executor will work closely with the respective stakeholders across the GTO organization to drive testing transformation which is aligned to GTO’s transformation strategy.

Reporting to the None Functional Test Lead, Test Centre of Excellence (TCoE) @ Innohub2 KL, the candidate will ensure the overall successful delivery of all testing services provided by GTO for any projects, change requests and production fixes for Digital Banking / Core Banking suite of applications.

The candidate is expected to work the Non-Functional Testing project and to ensure the successful delivery of testing services provided by GTO’s appointed test service providers, and in accordance to the organization’s standards and processes

Job Responsibilities

• Overall accountable and responsible for delivery of performance testing services one or more applications and/or projects under Bank’s domain such as Digital, Enterprise, Core Banking & Wealth, Cards etc.
• Involved in performance test designing, planning and reporting process.
• Study the non-functional requirements across apps and derive performance testing strategy for impacted system/applications and interfaces
• Design and execute performance test plan, scenarios and scripts, related to application performance, capacity and resiliency using Microfocus LoadRunner and/or Apache JMeter tool on common protocols such as Web, Web Services, Ajax TruClient, Oracle EBS and Citrix
• Analyze application architecture and deployment topology
• Coordinate non-functional requirements collection process with business and technical teams; understand system performance requirements & business objectives
• Work with TCOE engineering and Governance team to review the NFT process and guidelines aligned to SDM process time to time
• Working on the day-to-day delivery of performance test services by Bank appointed vendors in the conduct of testing
• Works with the testing service providers and other UOB stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.
• Working with the ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.
• Engages with various UOB stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand.
• Quantify, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.
• Drive and collaborate with all UOB stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.
• Participate and contribute in forums, as required, to drive testing transformation and innovation.
• Functional knowledge in software quality engineering for web and mobile applications, backend integration (Wholesales Fintech Application)
• Working out with Test Strategy such that stress test, performance tests, load test, endurance test, test to failed

Job Requirements

• Bachelor’s Degree or Master’s degree in computer engineering or related field.
• Proven working experience in test delivery or equivalent role with at least 6 to 9 years relevant experience in large and complex organizations preferably in the area of Banking and Finance in performance testing.
• Expertise in working in complex environment with integration multiple downstream and MQ's including mainframe, core banking and as400 systems
• Study the non-functional requirements across apps and derive performance testing strategy for impacted system/applications and interfaces
• Work with TCOE engineering and Governance team to review the NFT process and guidelines aligned to SDM process time to time
• Design and execute performance test plan, scenarios and scripts, related to application performance, capacity and resiliency using LoadRunner or JMeter tool
• Expertise in working in complex environment with integration multiple downstream and MQ's including mainframe, core banking and as400 systems
• Should be able to carry out effort and timeline estimation for performance testing projects/programs
• Should be able to develop performance testing/engineering strategy for the enterprise
• Should have exposure to various types of performance tests including load, stress, endurance, etc.
• Should have the ability to use monitoring tools like Splunk, Geneos, bmc Truesight & Enterprise dashboard Grafana for performance analysis of applications/infrastructure and thereby identify bottlenecks and provide tuning recommendations
• Should have the capability to make decisions on performance test defect triage meetings
• Should be able to create engagement level metrics for project/program leadership
• Should have exposure to concepts such as DEVOPS, CI/CD
• Should have excellent communication and stakeholder management skills
• Ability to do root cause analysis of performance problems and providing recommendations to fix the same will be added advantage
• Document software defects, using JIRA and report defects to software developers
• Cultivate, support, and promote an organizational culture that provides for high performance, high morale, integrity, and teamwork
• Knowledge of technologies used in building scalable, distributed systems in service virtualization
• Experience in performance testing using multiple protocols (must)| HTTP/HTTPS, RTE, web services (REST, SOAP, JSON)
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• Strong attention to details, excellent analytical and problem solving skills.
• Must display a high level of professional judgment, commitment, integrity, and teamwork.

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Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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