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Posting Date: 

Raffles Place, Singapore, SG

Company:  United Overseas Bank Limited
About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Retail function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services. These include deposit, insurance, secured and unsecured loans, investment and wealth advisory services.

Job Responsibilities
  • Lead the COO team to manage the RCAB process to consolidate and prioritise Group Retail needs for technology.
    • IT Capex and Opex Budget management: Optimise budget deployment to ensure complete alignment with business goals as approved by RCAB
    • Payback monetization: Working with Business Finance, drive and monitor realization of business KPIs as approved at RCAB, TPWC, ITC.
    • Regional deployment: oversight on applicability of Change Requests for all markets to ensure integrity of regional systems


  • In collaboration with Transformation teams, jointly own and drive business change management across Group Retail
    • Ideation: understand business drivers, UOB’s systems and external changes to propose new product development needs
    • Project ideation: Only for prioritized ideas, capture business requirements and work with technology to validate solution    
    • Project management: manage and implement projects and change request on agreed scope, budget and timeline
Job Requirements
  • Relevant Degree in Business Management or Information Technology
  • At least 12 to 15 years of relevant experience in the Retail Banking space
  • Experience in working in a COO office and project related roles will be an advantage
  • Leadership experience in the banking industry
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