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Functional Lead, Digital Human Resources

Posting Date:  14-Jan-2022

Raffles Place, Singapore, SG

Company:  United Overseas Bank Limited

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

UOB’s Human Resources team embarked on a major transformation journey in 2018. Since then the team has launched several award-winning people programs across the group in several countries. Technology is a key enabler in any transformation. With this aim we are now completely revamping the HR technology landscape at UOB. We started first by repurposing and reskilling HR technology team (Digital HR) as a strategic team. The team has been trained on human centered design and process reengineering and is currently implementing some of the best cloud-based technologies for HCM, Manpower planning, Data Analytics, Chat bots, Performance management, etc.

Job Responsibilities

  • Partners with assigned HR functions to advise them on process optimization using technology
  • Participates in HR functions business requirements analysis and identifies HR technology solution providers to address the technology needs for specific function
  • Manages full life cycle HR technology projects and the associated project planning for the sub modules/streams
  • Lead a team of functional leads in cloud technology; and develop and build both system and functional capabilities
  • Review, analyse and recommends adoption of cloud half yearly releases to meet current and future strategic human capital management delivery
  • Develop, implement, and maintain user procedures, guidelines, and business processes documentation
  • Trains stakeholders and users on system utilization
  • Maintains systems to ensure continued operations and reporting efficiency and resolves software issues
  • Serves as liaison between HR users, IT and third parties
  • Report project risks and issues proactively with transparency for assigned HR workstreams.
  • Supports Head, Digital HR in ensuring compliance to governance standard, including performing annual audit on human resources systems

Job Requirements

Technical Skills & Experience

  • Minimum 7 years’ experience as a functional liaison and performing human resource systems implementation and support, including cloud-based solution (experience in Workday is preferred but not mandatory).
  • Understand project life cycle and Technology development models
  • Knowledge of business process reengineering will be desirable
  • Excellent stakeholder management and communication skills
  • Passionate, diligent individual with ability to thrive in ambiguity
  • Strong quantitative, analytical, problem solving and process design skills that can translate analysis into actions that meet business objectives
  • Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation


  • Bachelor’s degree in Information systems/engineering/ business/ finance or equivalent


Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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