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Senior Vice President - Programme Manager (HR Transformation, Group Brands and Communication)

Posting Date:  01-Jan-2022

Raffles Place, Singapore, SG

Company:  United Overseas Bank Limited

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.

Job Responsibilities

1.    Program Management: 
a.    Develop and execute the overall project plan and analyse project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the project. 
b.    Responsible to track the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes GTO, business, contractor, Professional Services resources as well as operations),
c.    Identify and schedule project deliverables, milestones and required activities and tasks.

2.    Stakeholder Relationship Management
a.    Act as the T&O point of contact for senior stakeholders and influencers of the designated business with regard to project program.
b.    Support effective business change by building relationships with Business leaders, Support Functions, Technology and Operational business partners.

3.    Change Implementation Planning & Management
c.    Manage project pipeline for designated business
d.    Prepare Investment approval/notation decks including business case, in collaboration with Business and Technology teams
e.    Develop project pipeline and robust T&O resource plan
f.    Anticipate the business challenges, objectives of the T&O initiatives to be undertaken, high level budgets and success criteria. 
g.    Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation.
h.    Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business. 
i.    Spot potential problems, recognize the risk impact and propose risk mitigation strategies.

4.    Governance 
j.    Develop and maintain the required governance for the projects or programme supported e.g. coordinate PSC meetings including planning, preparation and tracking of actions pre and post meetings 
k.    Implement governance standards across the program, including tracking, monitoring and updating status of the programme deliverables
l.    Report project risks and issues proactively with transparency and help PSC to make informed decision. Identify emerging issues and resolve conflicts within the program

5.    Sustainable Improvements
a.    Improve quality of delivery and timelines aligned to business priorities which provide the highest ROI.
b.    Reduce transaction cost by constantly looking to automate operational processes while designing, delivering change. 
c.    Build a sustainable process for measuring benefits to ensure projects are delivered on time (within contingency) and commercialized.

Job Requirements

Technical Skills & Experience
·    Significant experience in managing large Transformation Programme / Projects in a banking environment
·    Complete understanding of project life cycle and Technology development models
·    Excellent stakeholder management and communication skills
·    Strategic forward thinking approach to challenges with outstanding influencing, negotiating and persuasion skills
·    Passionate, diligent individual with ability to thrive in ambiguity
·    Resourceful team player 
·    Strong quantitative, analytical, problem solving and process design skills that can translate analysis into actions that meet business objectives
·    Understanding of technology and operational processes across functions / departments in the bank/market.
·    Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
·    Minimum 15 years of relevant banking and project management experience
·    Familiar with implementation of Cloud HCM solutions will be advantageous

·    Bachelor’s degree in engineering/ business/ finance or equivalent

Primary Contacts
·    Group Technology and Operations designated business units heads
·    Respective business units

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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