Senior Officer, Sales Support Officer, Group Commercial Banking

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

Banking Operations (Wholesale) - Cash Management is responsible for activities related to the operational groups that support the revenue generating business lines of the firm. The Corporate and Commercial Banking Operations function is responsible for the operational support to the Corporate and Commercial Banking business areas and/or products, including transaction banking. Responsibilities may include general account operations, loan closing, loan documentation & processing, and other related activities. The Transaction Banking Operations area is responsible for operations and related activities supporting the Transaction Banking business and/or products. The Cash Management focus specializes in routine to complex processes associated with managing the firm's cash as a result of various financial transactions.

Job Responsibilities

This role provides essential administrative and operational support to the sales team, enabling them to focus on client acquisition and relationship management. The sales support team member acts as liaison between clients, relationship managers, and other internal departments to ensure smooth and efficient service delivery.

Key Responsibilities:

• Works closely with Relationship Managers to support them on the pre and post approval documentation
• Provides administrative support to Relationship Managers including handling client inquiries and resolve issues to account management, transaction processing and banking products
• Support the team in compliance related tasks, ensuring adherence to internal policies and regulatory requirements
• Checks, validates and facilitates loan disbursements
• Performs data maintenance, rectifications if any, and reporting
• Coordinate the onboarding of new clients, ensuring all necessary documentation is completed accurately and promptly.

Job Requirements

• Works well in a fast-paced and dynamic environment.
• Have excellent communication and interpersonal skills
• Meticulous & hardworking with good organizational/ planning skills.
• Self-discipline with minimal supervision with a “Can do” attitude, focuses on resolution
• Strong administrative management and good service delivery attitude
• Possesses customer-centric mindset
• A collaborative team player and able to prioritize work task and work independently
• Proficiency in Microsoft Office.
• Preferably relevant experience in document/credit control and at least 2 years of operations experience in company loan operations.

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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