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VP, Retail Customer Review Unit, Group Retail

Posting Date:  31-Dec-2022

Singapore (City Area), Singapore, 048624

Company:  United Overseas Bank Ltd


  • Conduct comprehensive post-STR reviews and holistic risk assessment on customers’ relationships and their related parties, including but not limited to customers’ KYC profiles and transactional patterns
  • Make recommendations on account strategy and liaise with various stakeholders for follow-up actions to ensure satisfactory case resolutions
  • Identify key risk areas and work with relationship managers to ensure suspicious activities are adequately addressed with supporting documentation and institute effective risk mitigating measures
  • Provide guidance to Business Units to ensure consistent interpretation and implementation of AML/CFT standards in the review of customer relationships
  • Undertake investigations into suspected ML/TF activities
  • Review and manage escalations to Group Compliance, Senior Management and Group AML Committee, when required
  • Manage full suite of customer reviews to ensure timeliness in case closures
  • Provide advisory to Business Units for customer on-boarding and retention of customer relationships
  • Keep abreast and assess impact of evolving AML/CFT requirements and typologies and assist Business Units to develop procedures, processes and internal controls in order to manage risks and strengthen the first line of defence
  • Support Business Units in ensuring adherence to Group AML/CFT and Sanctions policies, guidelines and directives Perform UAT on new/enhanced features and suggest improvements for the relevant AML systems or processes
  • Conduct Compliance Training to raise staff awareness on AML/CFT controls, trends and typologies

Job Requirements

  • Degree in Banking, Business or Finance related fields
  • Minimum 5 years of relevant work experience, preferably in AML/CFT compliance function within a financial institution
  • Strong working knowledge/understanding of AML/CFT regulations and standards, KYC due diligence on individuals, local and cross-border ML/TF typologies, risk mitigation controls and compliance best practices
  • Proficiency in research and dealing with large volume of financial/transaction data  
  • Possess good analytical and problem-solving skills with an eye for details
  • Team player with strong interpersonal and communication skills
  • Proficient in Microsoft office suite of applications
  • Professional AML-related qualifications such as ACAMS certification is preferred
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