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Manager, CPF Investment Scheme / SRS Ops, RIOC

Posting Date:  31-Dec-2022

Singapore (City Area), Singapore, 048624

Company:  United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities

  • Provide daily operational support on CPFIS/SRS products for trade settlement
  • Knowledge in SGX settlement process preferred
  • Ensure processing timeliness and accuracy meet agreed SLA consistently
  • Ensure adherence and compliance to regulatory and internal control requirements
  • Work closely with internal and external stakeholders to review processes and identify opportunity to streamline the operational workflow and improve overall efficiency
  • Tracking and capturing of key operations MIS for management report
  • Collaborate closely with various functions to review queries, complaints, operational problems to ensure they are resolved promptly and satisfactorily
  • Support business plans and adhoc duties assigned by the Head of Department

Job Requirements

  • Bachelor degree holder with 4-5 years of working experience in related fields 
  • Operational background 
  • Experience in SGX trade settlement 
  • Managerial and leadership qualities 
  • Good communication skills 

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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