Assistant VP, Division Control & Operations Support, Card Operation Processing Center

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. 

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. 

Job Responsibilities

• Monitor and evaluate division performance to ensure compliance with organizational standards and goals.
• Manage budgets, resource allocation, and financial controls within the division.
• Lead, mentor and develop a high-performing team to achieve division objectives.
• Foster a collaborative and inclusive team environment that encourages innovation and continuous improvement.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Identify opportunities for operational improvements and drive the implementation of best practices.
• Collaborate with senior management to develop and execute short-term and long-term plans.
• Utilize data and analytics to monitor process performance and drive decision-making.
• Ensure compliance with industry regulations and standards.
• Build and maintain strong relationships with internal and external stakeholders.
• Communicate effectively with senior management, providing regular updates on division performance and initiatives.
• Address and resolve operational issues and challenges in a timely manner.

Job Requirements

• Degree Holder in Business Administration, Operations Management, or related fields.
• 6 to 7 years of relevant experience in senior operational management role, ideally within a similar industry.
• Strong leadership skills with a track record of developing and managing high-performing teams.
• Excellent analytical and problem-solving abilities.
• Proficiency in operational management software and tools.
• Exceptional communication and interpersonal skills.

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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