Control Operation, Analyst, Group Retail

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

Group Retail provides Personal Banking, and Private Bank customers with financial solutions that are tailored to their needs across their respective life and business stages. Our customers can easily access our services across our global network of branches, self-service machines, automated teller machines and internet and mobile banking solutions.

Job Responsibilities

• Track and monitor e2e alert SLA to highlight any early warning / risk including spike in volume, buildup and capacity issue
• Provide insight based on trend, benchmarking, and analysis.
• Ensure effectiveness of the risk and control environment by supporting Control Ops Lead with workforce management, metrics and reporting, and quality control of the AML Ops functions.
• Perform periodic assessment and quality control on key processes in AML Ops functions and provide feedback to AML Ops functions for quality improvement.
• Stays informed of existing, emerging /new risks around Financial Crime and provides recommendations on appropriate control measures and performance/productivity improvement.
• Collate and provide regular reporting of operational metrics to the Control Ops Lead for governance forums. 

Job Requirements

• 3-5 years’ hands on experience in KYC or AML in retail banking.
• Self-motivated
• Highly collaborative individual who can work as part of a team and independently
• Capable of multitasking
• Ability to work under pressure and adaptable to fast changing environment.
• Strong time management and follow up skills.
• Meticulous and detailed oriented.
• Proficient in MS Office

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.