SVP Functional Business Analyst, Private Banking, Group Retail & Channels T&O

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

Our team comprises five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralizing and standardizing technology systems as well as banking operations in Singapore and overseas branches.
 

Job Responsibilities

The Business Analyst is responsible for collaborating with business stakeholders to gather and analyze business requirements, documenting the detailed requirements in line with UOB standards, and working with the technical teams and other stakeholders as needed to ensure full understanding of the business requirements is conveyed, so that solutions are built and delivered in line with expected outcomes.

Requirements Analysis & Elicitation

• Collaborate with Private Bank BU Specialists to elicit and review business requirements.
• Analyze and document the “as-is and to-be" business and operations processes based on the agreed requirements and / or function points, perform impact assessment.
• Responsible to analyze and define detailed functional and non-functional requirements based on business requirements.
• Monitor and manage risks / issues related to requirements and scope creep.
• Understand existing technology landscape at UOB with a view to delivering seamless integration.
• Ability to think out-of-the-box, engage with stakeholders to streamline system and operational processing.
• Work with various operational teams to establish new procedures as needful.
• Perform requirement traceability matrix against Business Requirements Document (BRD) and Functional Specifications Document (FSD).
• Review and confirmed list of capabilities against BRD.
• Manage the change process within the analysis phase.
• Review and signoff functional specs prepared by various System Analysts.
• Provide support on product incident investigation and resolution.

Team Management & Collaboration

• Guide and mentor a team of business analysts to enhance their skills and performance.
• Transition functional and non-functional requirements to System Analysts and ensure a clear and complete understanding of the requirements.
• Work with Solution Architect and System Analysts to derive final solution.
• Work with Test Manager to translate business requirements into test scenarios.
• Facilitate and provide "Train the Trainer" on application enhancements.
• Maintain up to date knowledge base related to application features and processes (subject matter expertise).

Testing & Scope Management

• Review test cases with SIT testers.
• Provide support for SIT/UAT.
• Clarify test findings escalated by Test Manager.
• Classify the findings accordingly (either as a defect or change request).
• Perform impact assessment and estimation for Project Change Request.

Job Requirements

• Master’s / Bachelor’s degree in Engineering / Business / Finance or equivalent.
• 15 years+ of relevant banking experience.     
• Private banking experience with investment product knowledge is mandatory.
• Knowledge of the regulatory changes, especially in the sales & advisory process. 
• Strong knowledge of investment products. 
• Understanding of technology and operational processes across functions/departments in the bank/market.
• Knowledge of Best Practices and Service Excellence in Technology & Operation Management 
• Experience in scoping and evaluation – defining overall considerations, including scalability, maintainability, cost, operations, and technology principal risk to provide a recommendation.
• Excellent stakeholder management and communication skills.
• Strategic forward-thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills.
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into actions that meet business objectives.
• Passionate, diligent individual with ability to thrive in ambiguity.
• Resourceful team player.

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.