Senior Officer, Card Insurance Specialist (1-Year Contract), Personal Financial Services

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Retail function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services. These include deposit, insurance, secured and unsecured loans, investment and wealth advisory services.

Personal Financial Services 
We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.

Job Responsibilities

• To actively make outbound calls to present Insurance products to customers
• To achieve Key Performance Indicators including sales, quality and operational standards.
• To utilize persuasive communication skills to effectively overcome objections and close sales, ensuring a high conversion rate
• Handle customer’s objection professionally, providing excellent customer service and follow up
• Consistently meet and exceed sales targets set by management monthly
• To perform other ad-hoc duties as assigned by the management. 

Job Requirements

• Passionate communicators who can effectively connect with customers and articulate the value of our insurance products
• Motivated individuals who thrive in a goal-oriented environment and are eager to grow their career
• Willing to learn and apply new techniques to improve skillsets
• Team players who enjoy working collaboratively and contributing to a positive team dynamic
• Flexibility with extended working hours
• CMFAS qualification requirements in M5 and M9 (preferred but not a must)
• Minimum qualification requirements with a full GCE A Level certificate or Poly Diploma holders

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.