Senior Officer, Card Risk (Issuing Fraud), Group Retail (1 Year Contract)

Posting Date: 24 Nov 2024

Location:

Singapore (City Area), SG, 048624

Company: United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Transformation & COO Office is the enabler to achieve the business goals across the 3 business units of Group Retail - Personal Financial Services, Business Banking and Private Banking.

Group Retail has 13 strategic programs that cover customer touchpoints (digital and omnichannel), core product capabilities (cards, wealth, business banking) in addition to data and productivity programs. Each program has embarked on the new ways of working which is on the journey to develop empowered, cross-functional teams.

Job Responsibilities

Assist in managing scam, lost stolen and application fraud follow up end to end process.
Review and resolve scam related cases - responsible for conducting investigation into Cards related scam cases and provide an investigation report with recommendations.
Provide information and documentation requested by Singapore Police Force (SPF) for their investigation on Scam cases.
Administrative work related to all fraud cases.
Assist in any other duties as assigned

Job Requirements

Minimum 2-3 years of experience with anti-fraud expertise in either a financial institution
Demonstrate strong understanding of current fraud and financial risk threat
Demonstrate strong analytical to examine evidence a3nd establish case facts

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.