Senior Officer, Recon and Investigation Unit, Card Operations Processing Center

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities

• Daily reconciliation/proofing of General Ledger (GL) and Nostro (Cash accounts) on Credit Card related transactions.
• Perform 1st level of investigation – regarding transaction imbalance and outages noted for the day
• Daily sign off – account checklist to evidence completion of portfolio Timely follow up of exceptions, imbalance and items exceeding norm and ensure close tracking and resolution.
• To highlight any issues and exceptions to immediate Supervisor and Line Manager Timely completion of account proofing and substantiation
• Be able to provide assistance to the team (reconciliation of accounts) – as leave cover and in cases of contingencies.
• Timely update of Standard Operating Procedure (SOP) – whenever there are material changes to account reconciliation and escalation procedures.

Job Requirements

• Bachelor Degree with 2 years of relevant working experience in GL, Recon, Transaction investigation
• Prior experience in Card Transaction will be an added advantage
• Good in Excel
• Meticulous
• Open to contract role 

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.

Competencies