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Senior Officer, Wholesale Loan Operations Center, Group Technology & Ops

Posting Date:  25 May 2023

Singapore (City Area), Singapore, Singapore, 048624

Company:  United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities

(1) To process all daily transactions (ie Loans processing, Credit facilities limits inputs for Loans, OD, Trade & Treasury ) in the relevant system (eg MCL, RBK, LES, GMP, RBK, SAP etc) in a accurate & timely manner in accordance to the process flows & user procedures.


(2) Contribute to the achievement of Key Performance Indicator (KPI) and work actively to achieve KORIs
a) Work actively with Dept Head/Team Lead/officers to achieve satisfactory audit review for all daily processes
b) Work actively with Dept Head/Team Lead/officers to support new products / services launches of Business Units
c) Work actively with Dept Head/Team Lead/officers to meet SLA turnaround time for daily loan/limit implementation processes
d) Work actively with Dept Head/Team Lead/officers to ensure compliance of KRCSA and Ops risk control


(3) Operation-related
a) Process loan accounts opening for new borrowing customers in Multi-Currency Loans System (MCL).
b) Process loan disbursements, repayments, redemption, rollovers, restructuring and other loans transactions.
c) Process loan maintenance data inputs for all loan accounts.
d) Process relevant payment messages (ie SWIFT payment)  in AMH /Remittance system and appropriate entries in AIM/RBK/SAP system.
e) Process Limit implementations for Loans, Overdraft, Trade & Treasury Products in Limits Exposure System (LES) and the respective products systems (ie MCL, Retail Banking (RBK), Limits & Exposure System (LES) and Global Market Platform (GMP).
f) Perform daily operational transactions in accordance to established policies and procedures.
g) Perform all administrative tasks pertaining to loan operations (eg input daily transaction volume statistics, print relevant reports from R2W)
h) Assist in maintaining proper record for all archiving of documents

Job Requirements

1) Able to work the 3 shifts supporting the 14 overseas branches loans processing and limits implementations

a) Day Shift : 9am to 6:30pm

b) Afternoon Shift: 3pm to 12:30am

c) Night Shift : 12am to 9:30am


2) Able to work on Singapore Public Holidays

3) Preferably with some experience in Banking operations

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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