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First VP, Digital Product Owner, TMRW

Posting Date:  03-Mar-2023

Singapore (City Area), Singapore, Singapore, 048624

Company:  United Overseas Bank Ltd

We are building and expanding the best digital bank in ASEAN.
Traditional retail banking is changing rapidly, and will change even more in the next 10 years. We fundamentally rethink the retail banking strategy, business model and proposition, to stay relevant and keep up with the challenges that lie ahead in this rapidly evolving landscape.
TMRW (pronounced as “tomorrow”) empowers the digital generation with a full suite of banking solutions through a smart, mobile-only app. Our mission is to build and expand the best digital bank in ASEAN. Launched in Indonesia and Thailand as the first mobile only digital bank by United Overseas Bank (UOB) in ASEAN, TMRW offers innovative and simple solutions to help customers stay one step ahead of their finances. Our business model is powered by next-generation artificial intelligence, machine learning, data analytics, user interface design and smartphone capabilities. These include our own digital technology innovations as well as solutions provided through our collaboration with FinTech partners. We embrace a competitive strategy that focuses on customer intimacy, measured by net-promoter-score (NPS).
Since launch, TMRW has won many awards in total, including: Best Digital Bank in ASEAN, Best Digital Bank for Customer Experience and Best Bank for Millennials.
As we enter our next phase of growth, we are looking for entrepreniurial and open minded team players who are keen to learn, enjoy taking on multiple roles, and willing to step out of your comfort zone.
You will be the catalyst of change for UOB and be part of our exciting roadmap in the next chapter of growth. Get ready for an exciting career path in a start-up environment that is diverse and fast-paced, where you will have the opportunity to be engaged in transformative programs, and collaborate with business, and technology teams as well as regional and country stakeholders. We believe in empowering our people, giving them autonomy and ownership of what they do and their successes.

Join us to transform the future of banking and make banking simple, transparent and engaging!


Job Responsibilities

  • Build digital wealth capabilities and responsible for end to end product development lifecycle
  • Create product backlog, write user stories and prioritize features development to deliver best in-class digital experience
  • Ideate with design team and wealth management business to create superior user journeys using HCD concepts
  • Manage relationships and communicate to senior stakeholders on product development progress, risks and issues
  • Partner with stakeholders across Business, GTO and Legal & Compliance to meet business KPIs, and deliver agreed agenda within budget and timeline
  • Support product implementation activities (pre and post). Eg, process definition, UAT, Contact Centre/ Branch training, create rollout plan and production testing
  • Mentor product owners within Mobile & Digital team


Job Requirement

  • Minimum 10-12 years of Digital Product Management experience in Retail Banking sector (Certified Scrum Product Owner will be an advantage)
  • Ability to effectively motivate and influence across all levels of the firm
  • Strong knowledge of retail wealth management products
  • Familiar with digital and mobile trends/technologies development
  • Strong analytical and presentation skills
  • Positive attitude, willingness to challenge current processes
  • Experience working in a matrixed environment across businesses and functions teams
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