VP, MICE Project Manager, UOB Travel Planners

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

UOB Travel began as a small travel agency in 1974 and has grown in size and reputation throughdedicatedprofessionalism and service excellence. In 1990, UOB Travel became a wholly owned subsidiary of Singapore'sleading international banking group - the United Overseas Bank Group . As such, UOB Travel is in the uniqueposition of being the only travel agency in Singapore to have sound financial backing, reliability and security.

Job Responsibilities

We are looking for an experienced Project Manager to drive business growth in our MICE (Meetings, Incentives, Conferences, and Exhibitions) department. This role emphasizes a balance of 60% project management and 40% sales support, ensuring the successful planning and execution of events while enhancing client relationships and driving sales initiatives.

Project Management (60%)

Event Planning and Organization:
• Develop comprehensive event and project plans, including timelines that outline execution, resource management, and delivery.
• Secure necessary resources such as venues, vendors, and personnel to facilitate successful events.
• Coordinate with internal stakeholders and cross-functional teams to ensure alignment with company goals.

Operations and Logistics Management:
• Monitor service providers to ensure high-quality service delivery.
• Conduct site inspections of venues to assess suitability for events.
• Oversee logistics coordination, including transportation and accommodation arrangements.

Budget Management:
• Prepare budgets and financial proposals, monitoring expenses to ensure adherence to financial targets.

Post-Event Evaluation:
• Conduct evaluations after events to assess success metrics and identify areas for improvement.

Sales Support (40%)

Client Relationship Management:
• Support the Head of MICE
• Act as the primary point of contact for clients, providing personalized solutions tailored to their needs.
• Advise clients on suitable products and services to enhance their experience.

Sales Coordination:
• Prepare compelling sales presentations, proposals, quotes, and other materials in collaboration with internal teams.
• Build and maintain strong relationships with existing clients while addressing any concerns or complaints promptly.

Reporting and Continuous Improvement:
• Update the customer database regularly and provide management with work-inprogress reports to facilitate informed decision-making.
• Identify new business opportunities and collaborate with the sales team on marketing initiatives.

Job Requirements

• Tertiary education
• Minimum of 10 years of experience in project management within the MICE industry or a similar environment.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Excellent communication skills, both verbal and written (English and Chinese)
• Proficiency in Microsoft Office Suite.
• Strong customer service orientation with a passion for the MICE industry.
• Able to work independently and require frequent travelling to overseas to manage events on site.

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.