VP, Program Analyst / Manager, Group Retail, COO

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Regional Fraud Uplift Office resides unit under the Group Retail COO. Its primary responsibility lies in managing fraud-related setups and operating rhythm together with partners across Fraud Risk Management Business Risk and Control, Analytics Compliance etc at Group and Countries to focus on deterring , detecting and resolving approach for fraud to protect our customers and our bank.

Job Responsibilities

Project delivery

•Creating detailed project plan and overseeing workstreams within respective Fraud and related business units (e.g., SG and oversee hiring progress, alignment of roles etc.)

•Collaborate with overseas offices to align the structure in accordance with Fraud Policy cum Group Structure – across line 1 and 1.5

•Manage Regular Update with country for Country and Group forums on the Uplift progress

•Align on progress updates and blockers within country project team for communication to Group

•Maintain robust governance around decisions made, risks escalated, timeline changes, and other project-related matters.

•Escalate key risks, define mitigations, and communicate accordingly with relevant stakeholders

•Monitor progress, dependencies, risks /  issues at the overall project and workstream level

•Ongoing basis , facilitate a cadence for all market leads to share on fraud trends, typologies , POCS , regulatory or areas for best practices cum mitigation to deter, detect , resolve fraud risk.

•Align country metrics and country fraud forums (AFC , Fraud Ops Panel) as per proposed by Group for line 1 and 1.5

Stakeholder engagement

•Partners relevant stakeholders in-country to align on reporting to Group,

•Identify key risks and mitigations and provide relevant progress updates

•Partners Group counterparts to provide regular updates and necessary clarifications of progress

•Partners internal stakeholders (both in-country and at Group level) for regulatory engagement as necessary

Job Requirements

•8 -10 years of direct experience in the financial industry, preferably anti financial crime risk management functions
•Domain knowledge in Fraud and other Fin. Crime risks related are a plus
•Strong organization skills with excellent attention to detail
•Senior stakeholder management, the ability to build constructive partnerships with diverse stakeholders and challenge where required
•Demonstrates in-depth technical capabilities and professional knowledge in related fields
•Solid experience in Risk, Control & Governance, Operations, Assurance and Analytics

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Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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