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Senior VP, Wealth Transformation Program, Group Retail

Posting Date:  28-Nov-2021
Location: 

Singapore, SG

Company:  United Overseas Bank Limited

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Retail function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services. These include deposit, insurance, secured and unsecured loans, investment and wealth advisory services.

 

Personal Financial Services

We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.

Job Responsibilities

  • Gather use cases in the Wealth Advisory business line and prioritize use cases that are in line with business imperative.
  • Design customer journey and business flow for both online and offline engagements with customers
  • Define the data analytics requirements and customer insights requirements to drive contextual customer engagement for the Wealth Advisory journey
  • Work with stakeholders across business functions to drive end to end solutions to enable wealth journey and solution executions and customer engagement.
  • Support the change management program to ensure that the designed solution is adopted by the stakeholders to realize the business objectives.
  • Actively participate in the overall Wealth Transformation Program, supporting other related initiatives and colleagues as needed to drive towards the common goal for the Program

Job Requirements

  • Bachelor’s Degree, preferably in business or marketing.
  • Deep understanding of the wealth advisory journey for different customer segments, from mass affluent to privilege banking
  • Strong understanding of investment and insurance products & business drivers
  • Experience in designing and implemented Digital journeys
  • Actively driving test and learn with data driven insights applied to sales and advisory journey
  • Good knowledge of local financial advisory ecosystem landscape
  • Strong stakeholder management ability
  • Excellent communication and interpersonal skills
  • Confident and professional
  • Experience in project management, technology, Agile approach would be preferred

 

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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