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Posting Date:  23-Apr-2021

Singapore, SG

Company:  United Overseas Bank Limited

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Retail function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services. These include deposit, insurance, secured and unsecured loans, investment and wealth advisory services.


Personal Financial Services

We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.

Job Responsibilities

We believe that great design has the ability to engage and inspire users and we strive to rethink and redefine how users interactWe believe that great design has the ability to engage and inspire users and we strive to rethink and redefine how users interact with our products. As a UX writer, your words have the potential to redefine the way our users interact with our products. You engage users in meaningful and useful conversations to guide them to complete tasks and to help them understand our products.

Our driven and dynamic team make for an exciting and challenging environment where you can turn your ideas into reality; adding up to tremendous professional and personal growth.

  • Work closely with cross functional stakeholders such as Product Managers, Experience and Visual Designers, Researchers and the Tech team through all stages of the product development cycle
  • Craft and edit end-to-end content that engage and guide users yet drive business goals. These include onboarding, error, promotional and instructional messages.
  • Create content consistent with the style guide
  • Using the right words and tonality to reflect UOB’s voice
  • Ensure the accurate implementation of content into the digital platforms
  • Justify content strategy through empathy, logic and data-backed testing

Job Requirements

  • Bachelor's degree in Communications, Journalism, International Relations, Marketing, or equivalent practical experience.
  • Strong command of English and grammar
  • 5 to 8 years of experience in UX writing on digital platforms, in particular mobile apps, with a portfolio to prove.
  • Experience in engineering A/B testing for content
  • Good to have: Ability to write long-form copy, have a good knowledge on financial products

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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