Test Program Manager - PROS

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

UOB Innovation Hub 2 (InnoHub 2) is a newly set up technology centre located in Kuala Lumpur as part of UOB Group Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation. 

Objective

Test program management to support quarterly releases and L3 fixes in PROS and payments domain. 

Job Responsibilities

•    Overall accountable and responsible for delivery of testing services. Preferable to have domain knowledge in PROS and payments applications. 
•    Manage and oversee the day to day delivery of test services by Bank appointed vendors in the conduct of testing.
•    Works with the Vendor and other UOB stakeholders to review, provide feedback and sign off on the test strategy, test plans and other Vendor artefacts for the testing service delivery across upcoming enhancements planned on a quarterly basis and L3 fixes to be tested for PROS and payments
•    Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.
•    Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored into the plan.
•    Engages with various UOB stakeholders ﴾including but not limited to, application, security, infrastructure, business﴿, testing service providers to ensure testing services meet the banks’ objectives and demand.
•    Act as the first point of escalation for any issues raised by UOB stakeholders, testing service providers.
•    Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.
•    Drive and collaborate with all UOB stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.
•    Participate and contribute in forums, as required, to drive testing transformation and innovation.
•    Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.
•    Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.
•    Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test TCoE team.
•    Level of Experience: L3: 6-9 years of relevant experience
 

Job Requirements

•    Industrial knowledge in banking specifically in the PROS and payments domain. 
•    Well verse in SDLC and project delivery especially in testing. Agile as added advantage. 
•    Has experience managing internal and external stakeholders, including vendors
•    Detail and process oriented to ensure deliverables are produced as per governance.  
•    Project management experience as an added advantage
 

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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