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VP, Product Designer, Group TMRW

Posting Date:  13 Nov 2024
Location: 

Singapore, SG

Company:  United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

We are building and expanding the best digital bank in ASEAN

Traditional retail banking is changing rapidly, and will change even more in the next 10 years. We fundamentally rethink the retail banking strategy, business model and proposition, to stay relevant and keep up with the challenges that lie ahead in this rapidly evolving landscape.
 
TMRW (pronounced as “tomorrow”) empowers the digital generation with a full suite of banking solutions through a smart, mobile-only app. Our mission is to build and expand the best digital bank in ASEAN. Launched in Indonesia and Thailand as the first mobile only digital bank by United Overseas Bank (UOB) in ASEAN, TMRW offers innovative and simple solutions to help customers stay one step ahead of their finances. Our business model is powered by next-generation artificial intelligence, machine learning, data analytics, user interface design and smartphone capabilities. These include our own digital technology innovations as well as solutions provided through our collaboration with FinTech partners. We embrace a competitive strategy that focuses on customer intimacy, measured by net-promoter-score (NPS).
 
Since launch, TMRW has won many awards in total, including: Best Digital Bank in ASEAN, Best Digital Bank for Customer Experience and Best Bank for Millennials.
As we enter our next phase of growth, we are looking for entrepreneurial and open minded team players who are keen to learn, enjoy taking on multiple roles, and willing to step out of your comfort zone.
You will be the catalyst of change for UOB and be part of our exciting roadmap in the next chapter of growth. Get ready for an exciting career path in a start-up environment that is diverse and fast-paced, where you will have the opportunity to be engaged in transformative programs, and collaborate with business, and technology teams as well as regional and country stakeholders. We believe in empowering our people, giving them autonomy and ownership of what they do and their successes.

Join us to transform the future of banking and make banking simple, transparent and engaging!

Job Responsibilities

We are looking for a Senior Designer to join our dynamic Design team focused on enhancing the Private Bank experience within digital platform! Armed with a strong eye for design, you will create exceptional user experiences that are informed by research and data. To succeed in this role, you will need to skillfully weave together customers’ needs and business objectives into delightful and engaging user experiences that elevate our Private Banking services.


Job Responsibilities:

  • Collaborate closely with the Design Lead, product owners, other designers, and engineering teams to deliver outstanding user experiences across our digital channels specific to the Private Bank.
  • Represent the Design Team when necessary and lead discussions with product owners and development teams to ensure the voice of the user is prioritized and integrated into all design decisions.
  • Participate in research and brainstorming sessions to generate innovative ideas and solutions that address customer pain points within the Private Banking sector.
  • Work in tandem with the content team to ensure that design and content enhance and elevate the overall user experience.
  • Demonstrate creativity while adhering to brand guidelines, design systems, and project constraints to deliver cohesive and visually appealing designs.
  • Create beautiful and engaging user interfaces that align with user needs, business objectives, and technical specifications.
  • Manage multiple projects effectively while prioritizing time-sensitive deliverables to meet critical deadlines.
  • Mentor junior or new designers on the team, sharing your expertise and fostering their professional growth.

Job Requirements

  • 5+ years of user experience and human-centered design expertise, with a strong portfolio showcasing your capabilities.
  • Relevant experience in creating wireframes, prototypes, storyboards, user flows, and other design artifacts.
  • Proficiency in design and prototyping tools such as Axure, Adobe Creative Suite, and Figma.
  • Experience working within an agile/scrum development process, demonstrating adaptability and flexibility.
  • Excellent communication and organizational skills, enabling effective collaboration with cross-functional teams.
  • Basic knowledge of HTML5, CSS3, and JavaScript is a plus.
  • Experience in the banking or financial services sector is highly desirable, with a preference for candidates familiar with Private Banking services.

If you are passionate about creating exceptional user experiences in the Private Banking space and are ready to make a significant impact, we would love to hear from you!
 

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.


Apply now and make a difference.

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